At Founding Fathers T Shirts, we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not completely happy with your order, we offer a straightforward returns and refund policy to address your concerns.
Eligibility for Returns:
Items must be returned within 30 days of the delivery date.
Items must be unused, unwashed, and in their original condition.
Items must have all original tags attached.
Non-Returnable Items:
Sale items
Gift cards
Custom or personalized orders
How to Initiate a Return:
Contact our customer service team at returns@foundingfatherstshirts.com with your order number and reason for the return.
Wait for confirmation and return instructions from our team.
Ship the items back to us using the provided instructions.
Return Shipping:
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Processing Your Refund:
Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at https://foundingfatherstshirts.com/contact-us/
Exchanging Items:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at https://foundingfatherstshirts.com/contact-us/ with your order number and details about the issue.
If you have any questions regarding our returns and refunds policy, please contact our customer service team at info@foundingfatherstshirts.com. We are here to assist you and ensure your experience with Founding Fathers T Shirts is a positive one.